Frequently Asked Questions

General Event Information

  1. What is SAP Ariba Live and who attends?

    SAP Ariba Live is the premier global conference for business commerce professionals. This includes executives and managers in procurement, sourcing, finance, treasury, accounts payable, supply chain operations, e-commerce, sales, marketing, and IT.

  2. What are the event dates?

    Monday, March 20, through Wednesday, March 22, 2017.

Registration Process and Fees

  1. What is the registration process?

    At this time you can register here. You’ll have the opportunity to purchase or indicate interest in some ancillary SAP Ariba Live programs, like pre-conference training. Upon completing your registration, you'll be able to book your hotel room immediately. 

  2. How much does it cost to attend SAP Ariba Live?

    Registration fees are based on the date you register. You can view the registration rates and their valid dates here.

  3. What does the registration fee include?

    Registration includes access to general session keynote addresses, breakout sessions, breakfast, lunch, and evening events.

Registration Payments and Confirmation

  1. What forms of payment are accepted for registration?

    Only credit cards are accepted.

  2. How can I pay my registration fee with a credit card?

    You can submit payment via credit card during the online registration process.

  3. What if I have not received my confirmation e-mail?

    You can log in to your registration dashboard (to which you’ll be given access after you register) to view and generate a copy of your confirmation e-mail. Or, you can contact saparibalive@sapevents.com to have a new confirmation e-mail sent to you.

  4. How can I obtain a receipt for my registration?

    You can log in to your registration dashboard to view and email a copy of your registration receipt, or you can contact saparibalive@sapevents.com for a new copy by e-mail.

  5. How can I access my registration information?
  6. I lost my password or my confirmation number. How can I get this information?

    If you do not remember your login information, use the Access My Registration function, enter your email address and choose Reset My Password. You will receive an e-mail containing your confirmation number and instructions on how to reset your password.

Registration Cancellation Policy

  1. Is there a fee if I cancel?

    No refunds will be given for cancellations. Substitutions are permitted at any time free of charge.

Registration Substitution Policy

  1. If I cannot attend, can someone attend in my place?

    Yes, substitutions can be made at any time at no additional charge. To inform us of a substitution, you must write us at saparibalive@sapevents.com. Your message must include both your name and the name of the person taking your place.

    Changing or cancelling a conference registration will not alter or cancel a hotel reservation. Changes or cancellations to an existing hotel reservation can be made online by using the Access My Registration function and selecting Book/Modify My Hotel. You will need the guest last name and reservation acknowledgment number to log in. This information can be found on your hotel acknowledgement e-mail. An automatic response will be sent to the e-mail address on file. Please keep this e-mail for your records.

    For additional assistance, send a message to resortservices@cosmopolitanlasvegas.com with "Attn: Housing for SAP Ariba Live" in the subject line. Any changes to an existing hotel reservation are subject to availability.

    All hotel cancellations made within three (3) business days of arrival will result in a cancellation fee of one (1) night's room and tax charged to the credit card on file. Failure to check in to the hotel on the designated arrival date will also result in a one (1) night's room and tax charged to the credit card on file and the remaining nights of the reservation will be cancelled. SAP Ariba Live will not be responsible for cancellation or no-show charges.

Hotel Reservations

  1. At what hotel is SAP Ariba Live being held?

    SAP Ariba Live will be held at:

    The Cosmopolitan of Las Vegas
    3708 Las Vegas Boulevard South
    Las Vegas, NV 89109

    Reservations Contact Information:
    E-mail: resortservices@cosmopolitanlasvegas.com
    Toll free: 855-435-0005
    International: +1 702-698-7575
    Hours of operation: 5:00 a.m. – 1:00 a.m. PST

  2. How do I book my hotel reservation?

    You will have the opportunity to book your hotel immediately after submitting your online registration. Once you have completed your registration, choose the Book/Modify My Hotel button, which brings you to the online reservation system for SAP Ariba Live.

    If you have already registered online and need to modify an existing reservation, use the Access My Registration function and choose Book/Modify My Hotel

  3. Are hotel accommodations included in the registration fee?

    No, the registration fee only includes access to SAP Ariba Live.

  4. Are there discounted room rates for attendees?

    SAP Ariba Live has negotiated a special discounted hotel room rate at The Cosmopolitan of Las Vegas. To book a room in the SAP Ariba Live hotel room block, you must be a registered attendee. After completing the online registration, attendees have the opportunity to book a room.

  5. Can I book a hotel reservation before registering for SAP Ariba Live?

    Not if you want to take advantage of the discounted room rates. You must be registered for SAP Ariba Live before you can request a room in an SAP Ariba Live hotel room block.

  6. What is the hotel reservation deadline?

    The SAP Ariba Live hotel reservation deadline is 5:00 p.m. PST on February 24, 2017. After this date, or until all rooms are sold out, whichever comes first, we cannot guarantee hotel room availability within the SAP Ariba Live hotel room block at the SAP Ariba Live discounted rates.

  7. I need to change or cancel my hotel reservation. How do I do so?

    Conference registration and hotel reservations are managed independently. Changing or cancelling a conference registration does not alter or cancel a hotel reservation. Changes or cancellations to an existing hotel reservation can be made online using the Access My Registration function and selecting Book/Modify My Hotel. You will need the guest’s last name and reservation acknowledgment number to log in. This information can be found on your hotel acknowledgement e-mail. An automatic response will be sent to the e-mail address on file.

    Please note that changes to an existing hotel reservation are subject to availability. After March 13, 2017, contact the hotel directly for changes.

    For additional assistance or if you have any questions, contact housing for SAP Ariba Live at resortservices@cosmopolitanlasvegas.com.

    All hotel cancellations made within three (3) business days of arrival will result in a cancellation fee of one (1) night's room and tax charged to the credit card on file. Failure to check in to the hotel on the designated arrival date will also result in a one (1) night's room and tax charged to the credit card on file, and the remaining nights of the reservation will be canceled. SAP Ariba Live will not be responsible for cancellation or no-show charges.

  8. I lost my hotel reservation number. How can I retrieve it?

    You can request to have this information e-mailed to you by contacting housing for SAP Ariba Live at resortservices@cosmopolitanlasvegas.com.

Transportation

  1. What is the nearest airport to The Cosmopolitan of Las Vegas?

    The nearest airport is McCarran International Airport. It is approximately 3 miles away from the hotel, a 15-minute taxi trip depending on traffic.

  2. Will there be shuttle service between the airport and the hotel?

    SAP does not provide a shuttle service to and from the airport. Taxis are an option for transportation to and from the airport. Taxis cost approximately $25 each way.

On-site Logistics

  1. When and where can I register on-site?

    Registration is open Monday, March 20, from 7:00 a.m. to 7:00 p.m. It is also open on March 21 and 22. You can see the daily schedule here. You’ll find the registration desk on Level 4 at The Cosmopolitan of Las Vegas Conference Center. Registration hours are tentative and subject to change.

  2. When will I receive my SAP Ariba Live badge?

    Credentials for SAP Ariba Live are provided upon check-in at the registration desk. You will need to show your photo ID.

  3. Will wireless access be available at The Cosmopolitan of Las Vegas?

    Yes, complimentary wireless is available to SAP Ariba Live attendees in the meeting space and in your hotel room if you are staying at The Cosmopolitan of Las Vegas.

  4. Can I get into SAP Ariba Live without a badge?

    Only fully registered attendees wearing their conference badge will be able to participate in this event.

  5. What if I lose my badge?

    SAP has a strict no-reprint badge policy. Please take care not to lose your badge.

  6. What is the attire for SAP Ariba Live?

    Conference attire is business casual. Meeting room temperatures can be cool. We suggest that you wear or bring layers for comfort.

  7. Will SAP Ariba Live provide vegetarian or halal food?

    Yes, you’ll be asked about food preferences during online registration.

Conference Events and Activities

  1. Is pre-conference training available?

    Yes. Please note that space is limited and these opportunities fill to capacity quickly. For buyer training, click here. For supplier workshops, click here.

  2. Are breakout sessions scheduled?

    You can choose from many in-depth breakout sessions. Click here to learn more.

  3. Does the conference include an exhibit hall?

    Yes. You’ll find sponsor booths at the SAP Ariba Marketplace on Level 4 of The Cosmopolitan of Las Vegas.

  4. Will there be opportunities for individualized help with SAP Ariba solutions?

    During the conference, you have the opportunity to schedule an appointment with an SAP Ariba solutions expert. Our experts will answer your questions, provide insights and best practices, and share ways to enhance your SAP Ariba solutions. Just grab your list of questions and stop by the Meet the Experts section of the SAP Ariba Marketplace to set up an appointment with an expert at a time that works for you.

  5. Will networking opportunities be available at the conference?

    We pack the conference with networking activities, like the welcome reception, mixers, and an amazing after-hours party. Click here to learn more. Please check back for more details.