Frequently asked questions

General event information

  1. What is SAP Ariba Live and who attends?

    SAP Ariba Live is the premier global conference for business commerce professionals. This includes executives and managers in procurement, sourcing, finance, treasury, accounts payable, supply chain operations, e-commerce, sales, marketing, and IT.

  2. What are the event dates?

    Tuesday, August 22, through Wednesday, August 23, 2017.

Registration process and fees

  1. What is the registration process?

    At this time, you can register here. Once you register, you’ll receive a confirmation e-mail that will include a link for reserving your room at nearby hotel with special negotiated rates. 

  2. How much does it cost to attend SAP Ariba Live?

    Registration fees are based on the date you register. Registering earlier means you pay less than you would by registering on the days of the event. You can view the registration rates and their valid dates here.

  3. What does the registration fee include?

    Registration fee includes access to general sessions, breakout sessions, breakfast, lunch, and evening events.

Registration payments and confirmation

  1. What forms of payment are accepted for registration?

    The only option is to pay via credit card during the online registration process.

  2. How can I pay my registration fee with a credit card?

    You can submit payment via credit card during the online registration process.

  3. What if I have not received my confirmation e-mail?

    You can log in to your registration dashboard (to which you’ll be given access after you register) to view and generate a copy of your confirmation e-mail. Or, you can contact to have a new confirmation e-mail sent to you.

  4. How can I obtain a receipt for my registration?

    You can log in to your registration dashboard to view and email a copy of your registration receipt, or you can contact for a new copy by e-mail.

  5. How can I access my registration information?
  6. I lost my password or my confirmation number. How can I get this information?

    If you do not remember your login information, use the Access My Registration function, enter your e-mail address and choose Reset My Password. You will receive an e-mail containing your confirmation number and instructions on how to reset your password.

Registration cancellation policy

  1. Is there a fee if I cancel?

    No refunds will be given for cancellations. Substitutions are permitted at any time free of charge.

Registration substitution policy

  1. If I cannot attend, can someone attend in my place?

    Yes, substitutions can be made at any time at no additional charge. To inform us of a substitution, you must write to us at Your message must include both your name and the name of the person taking your place.

    Changing or cancelling a conference registration will not alter or cancel a hotel reservation. Changes or cancellations to an existing hotel reservation can be made by contacting the hotel directly.  This information can be found in your hotel confirmation e-mail.

    If you are unable to attend and would like to transfer your hotel booking to another SAP Ariba Live Sydney guest, please inform the respective hotel accordingly. Do note that new credit card details will need to be provided and cancellation charges may still apply for the original booking.

Hotel reservations

  1. Where is SAP Ariba Live being held?

    SAP Ariba Live will be held at:

    International Convention Centre Sydney
    14 Darling Dr.
    Sydney NSW 2009, Australia

  2. How do I book my hotel reservation?

    You will have the option to book your hotel immediately after submitting your online registration.

  3. Are hotel accommodations included in the registration fee?

    No, the registration fee only includes access to SAP Ariba Live.

  4. Are there discounted room rates for attendees?

    SAP Ariba Live has negotiated special discounted room rates at hotels in the ICC Sydney vicinity. To book a room in a SAP Ariba Live hotel room block, you must be a registered attendee. After completing your online registration, you’ll have the option to book a room.

  5. Can I book a hotel reservation before registering for SAP Ariba Live?

    Not if you want to take advantage of the discounted room rates. You must be registered for SAP Ariba Live before you can request a room in an SAP Ariba Live hotel room block.

  6. What is the hotel reservation deadline?

    The SAP Ariba Live hotel reservation deadline is July 12, 2017. After this date, we cannot guarantee hotel room availability within the SAP Ariba Live hotel room blocks at our discounted rates.

  7. I need to change or cancel my hotel reservation. How do I do so?

    Conference registration and hotel reservations are managed independently. Changing or cancelling a conference registration does not alter or cancel a hotel reservation. Changes or cancellations to an existing hotel reservation can be made by contacting the hotel directly.  This information can be found in your hotel confirmation e-mail.

    For additional assistance or if you have any questions, contact housing for SAP Ariba Live at


  1. What is the nearest airport to ICC Sydney?

    The nearest airport is Sydney (Kingsford Smith) Airport (SYD).

    It is approximately 7.2 kilometres away from ICC Sydney, an 18-minute taxi trip depending on traffic.

  2. Will there be shuttle service between the airport and ICC Sydney?

    SAP Ariba does not provide a shuttle service to and from the airport.

On-site logistics

  1. When and where can I register on site?

    More details about the registration process to come in the near future.

  2. When will I receive my SAP Ariba Live badge?

    Credentials for SAP Ariba Live are provided upon check-in at the registration desk. You will need to show your photo ID.

  3. Will wireless access be available at the ICC Sydney?

    Yes, complimentary wireless is available for SAP Ariba Live attendees in the meeting space.

  4. Can I get into SAP Ariba Live without a badge?

    Only fully registered attendees wearing their conference badge will be able to participate in this event.

  5. What if I lose my badge?

    SAP has a strict no-reprint badge policy. Please take care not to lose your badge.

  6. What is the attire for SAP Ariba Live?

    Conference attire is business casual. Meeting room temperatures can be cool. We suggest that you wear or bring layers for comfort.

Conference events and activities

  1. Are breakout sessions scheduled?

    You can choose from many in-depth breakout sessions. Learn more

  2. Does the conference include an exhibit hall?

    Yes. You will find sponsor booths at the SAP Ariba Marketplace located in Hall 5 on Level 4 of ICC Sydney.